Refund Policy

Effective Date: 29 May 2025

At Tranzora Workforce S.R.L., we strive to provide high-quality services and customer satisfaction. Please read our refund policy carefully.
 

1. Services Provided

We offer manpower, staffing, and support services. These are custom-tailored and typically non-refundable once delivered or initiated.
 

2. Refund Eligibility

Refunds may be considered in the following cases:

• The service was not delivered as agreed

• A payment was made in error

• A cancellation was made before the service began

Refund requests must be submitted within 7 days of the payment date.
 

3. Non-Refundable Cases

We do not offer refunds for:

• Services already rendered

• Delays caused by client inaction or missing documents

• Situations outside our control (e.g. legal restrictions, third-party issues)
   

4. How to Request a Refund

To request a refund, please contact us at:

📧 tranzoraworkforce@hotmail.com
📞 +40 31 2299440

Include your name, company, invoice number, and reason for the request. We will respond within 5 business days.
 

5. Refund Method

If approved, refunds will be processed using the same method of payment originally used.
 

6. Changes to This Policy

We reserve the right to update this refund policy at any time. The latest version will always be available on our website.